ABSTRACT
Background and Aims: The qualification course aims to encourage different health care professionals (HCP) to develop attitudes and educational actions in dealing with people who have diabetes, their families, and caregivers. Since 2008, more than 2000 HCP have been qualified. The activities during the course are workshops and case discussions through debates and awareness. Due to the COVID-19 pandemic, three editions of the qualification were made virtually. Method(s): This case report explores how changed the qualification course Educating Educators, through the explanation of how to apply diabetes education in health services, and teaching processes to the development and implementation of an educational project in diabetes. Result(s): As of the COVID-19 pandemic, the course, which was 50% practical and 50% expository and fully face-to-face, couldn't longer be held in this format. With this continuous demand to qualify HCP in diabetes education, the course during the pandemic had participants of the 39th, 40th, and 41st editions held in a fully online format. The digital model changed the four days of the course in face-to-face modality to two days in two weeks in a virtual way, with a break between the meetings for mentoring and discussion in small groups, some orientations to turn possible the conclusion of elaboration their projects. Conclusion(s): This new model of education appeared can be used to achieving people that don't can participate in face-to-face meetings. Also, the virtual model can provide a constant conversation between tutors and participants to improve their projects.